Fixing Network Issues using QB File Doctor Tool

Quickbooks File Doctor

QB File Doctor, a tool crafted to recover corrupted company files while also assisting in the resolution of network issues. This tool was recently introduced by Intuit, which assists users in resolving almost all the errors.

Also, there are various test results, and each result has a section in which all of the results are outlined in detail, as well as the resources that can assist to fix the problem.

Hosting Mode Deactivated

QuickBooks allows you to easily open the corporate file obtained from either the host or the server. When you have removed the hosting modes, things not merely become difficult, yet challenging. Thus, it is mandatory to enable the modes of hosting. Even, if you have not encountered this type of situation, you must comply with the requirements outlined below:

  • First, you are required to locate the server.
  • Then, make sure that your machine is available in mode for multiple users.
  • Also, put your QB corporate file in shared folder.

Note: In case you are using a workstation computer, skip this warning.

Next, switch on the hosting mode

When QB Corporate data files are hosted in mode for multiple users:

Mode for multiple user hosting entails permitting multiple systems or workstations to download the documents from the primary network-based system. However, QB Desktop provides multiple services for managing company file:

  • QB Desktop 2020 makes use of the QuickBooks DB30 database.
  • QB Desktop 2019 employs the QB DB29 database.
  • QB Desktop 2018 employs QuickBooks DB28
  • QB Desktop 2017 employs QuickBooks DB27.

Also, this service is available in the Control Panel of Windows . You must now find the service that equates to the QuickBooks Desktop version you are using.

List down below are the various hosting modes of QB:

  1. Diagram for the Dedicated hosting

Dedicated Hosting Method

Under this model, QB must be installed on the server that hosts the company records but no users should use the server for QuickBooks. The server is linked to the various workstations while keeping the QB Hosting Mode enabled. However, for workstations, the mode remains turned off, and QuickBooks must be installed on them for quick accessibility.

  1. Peer to Peer Method

Peer to peer hosting method

Under this mode, the host is a single workstation that contains the corporate files. QuickBooks must be installed on the host and all workstations, but the Hosting Mode should be enabled only on the host. On the remaining workstations, the mode must be disabled. As a result, the host computer should be in charge of granting access permissions to QB files.

  1. Alternate hosting method

Alternate Hosting method

Alternate hosting method is the hybrid of the dedicated and peer-to-peer hosting models. In comparison to the dedicated hosting model, one QB, user or workstation can control the hosting server in alternate hosting. That workstation serves as the host and provides access to the other workstations. However, QB is installed on all workstations and the server, whereas the hosting mode is enabled only for the host, and all workstations have this mode disabled.

Ways for Accessing the Company Records

To gain access to the company records, ensure that your system satisfies the following requirements:

  • The database server is able to launch the corporate file with ease.
  • QuickBooks User Login: Ensure that every user has their own set of user login and password.
  • Permissions for Windows Files: If a user is logged in, ensure that he has Full Control permissions. Also, it includes the ability to modify and view the files.

Hosting Modes:

Check to see if the hosting method is enabled for all QuickBooks Desktop versions as well as other systems. This hosting mode, however, is not enabled for the corporate file. When you use multiple versions of QuickBooks 2016 or later at the same time, the hosting method settings become independent. Usually, there are three modes of hosting:

1.      Hosting Mode for only Local Files:

  • In the Hosting method for remote files only, QB Database Server Manager start on the Windows service QuickBooksDBXX ( XX represents a number between 27 and 30 as determined by the QB version) and the QBDataServiceUserXX (where XX represents the exact two-digit number starting between 27 to 30, which service Windows makes use of).
  • QuickBooksDBXX service is always active as soon as the system is turned on.
  • Mode for multiple users are available when hosting for local files, and TCP or IP is used to communicate with QB. QuickBooks users on distant workstations can connect to the database server operational in Hosting mode for remote files only to view corporate files.
  • In Hosting mode for Local Files, a system can only host files which are physically present on that machine.

2.      Not Hosting Mode:

  • QB Database Server Manager always runs in a normal mode as a Windows user.
  • While using not hosting mode, mode for multiple user is inaccessible. In this mode, memory is shared among users to communicate with QuickBooks. The important thing to remember is that in this mode, only local system QuickBooks users can access a file using a database server.

3.      Hosting mode for Local and Remote files:

  • QB Database Manager runs normally as the currently logged-in user for Windows. The procedure will be repeated till the user departs the system.
  • Hosting mode for Local and Remote systems can work in mode for multiple users and data transfer with QB via TCP or IP. QB users on the local system are able to use the database server to access the corporate files on the remote machine.
  • In this method, the remote system hosts both its own files and those from the distant machine.

What criteria does QB use to determine which database server to connect to?

The following are the methods by which QB Desktop identify which database server to connect with:

  • QB searches for the .nd file, which is a text file with the exact name as corporate file but with different extensions. Furthermore, this text file is located in the exact folder as the corporate file. The extension of the corporate file is .qbw.Also, the folder stores information such as the port & IP address used to contact the server.
  • QuickBooks Desktop also determines whether or not the .qbw file extension is in use.
  • When QuickBooks Desktop finds this text file, i.e. the .nd file, it also finds the corporate file that is in the user’s folder. Following that, the QuickBooks software attempts to communicate to the server in the following way:
  1. If the communication is successful, QuickBooks opens the corporate file.
  2. If communication fails, an error message appears that describes how to resolve the problem. You can then investigate the multiple computers that receive H-series errors such as H101, H202, and so on.

When the folder containing the file is not writable and is not shared

Ensure that the folder containing the corporate file is shared with the other users.

Also note that if you are on a workstation, ignore this warning.

When there is no network access

Even if there is no network, at least one TCP or IP adapter must be functioning, and the local machine’s hostname must be resolvable.

Start IPConfig

The IPConfig tool is extremely beneficial for validating your computer’s TCP or IP configuration. This tool assists in troubleshooting problems while using QuickBooks on a network.

The following are some of the most commonly used IPConfig commands:

Command Descriptions
IPconfig/release Renew all the network adapters’ IPv4 addresses.
IPConfig/all TCP or IP information in detail
IPConfig Basic TCP/IP knowledge
IPConfig/renew Revive all the network adapters’ IPv4 addresses.

Possible Steps to start ipconfig

You can make use of the IPConfig tool to check your computer’s TCP or IP configurations. This tool assists you in resolving and troubleshooting problems while using QB on a network.

  • Click on the Windows Start button.
  • Then, type CMD in search box.
  • After that, choose Command Prompt from the list of options.
  • At the Command prompt, type ipconfig and hit Enter.

In the command prompt, type ipconfig/? to learn about the IPConfig.

When there is a network outage: The reverse lookup of an IP address has failed:

Verify if Windows can generate IP addresses from a hostname and then reverse the whole process.

If QBCFMonitorService/QBDBMgrN is not working or if the Firewall has blocked the QuickBooks

These are the common errors that you will encounter when your firewall blocks Internet access that you need for a specific QB program. You may also address this problem by updating your firewall to the most recent version or by setting the firewall software’s exceptions and ports.

When the QBCFMonitor Service is not active

  • Configure your firewall to open the 8019 port for the tool and QB software in relation to the client as well as the server.
  • Verify if the server’s hosting is turned on.
  • Next, ping the server again, and it should work from both the server and the client.

QBDBMgrN is not in use

  • You must configure your firewall to allow access to all QB applications and the QuickBooks File Doctor database port.. Also, set up the firewall on all client computers as well as on your server.
  • Then, check that the server’s hosting is enabled.
  • Also, make sure that you can signal the server using both the IP address and the hostname.

Wrapping Up…

We hope this article will help you in resolving the network issue using the QB File doctor tool. Apart from the network issue, this magical tool will assist you in resolving the major 6000 series error as well as H-series error.

Fixing Network Issues using QB File Doctor Tool

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